All Systems Operational

Updated a few seconds ago

Websites

Merchant Admin Portal

Operational

Fully Hosted Payment Page

Operational

Payment Processor

Payment Processor

Operational

New Payment Processor

Operational

POLi Endpoint

Operational

Australian Payment Processing

Operational

History (Last 7 days)

Increase in Transaction ErrorsService Disruption

Incident Status

Service Disruption


Components

Websites, Payment Processor


Services

Merchant Admin Portal, Fully Hosted Payment Page, Payment Processor, New Payment Processor, POLi Endpoint, Australian Payment Processing



November 14, 2024 9:17AM NZDT
[Monitoring] A service degradation has been identified at Mastercard Payment Gateway. This is resulting in significant transaction failures across the Paystation platform. Impacted Paystation merchants will see an increase in failed transactions and transaction timeouts. Mastercard are working on the issue currently. We will provide updates here as we receive them.

November 14, 2024 10:22AM NZDT
[Resolved] At approximately 10:00am transaction processing returned to normal. Transactions that were previously timing out or failing can be reattempted.